Do you want to experience all of our fabulous festive experiences in style, AND make a saving?

Our VIP Packages automatically book your tickets to all of our attractions, whilst reserving you and your group a table in our VIP area, with bottomless drinks*, an evening meal and guest host for the duration of your stay with us. All whilst making a saving on booking the attractions individually!

We have 2 x VIP Packages available:


The Nice List VIP Package

Have you been good this year? If so, celebrate Christmas in true festive fashion with our Nice List ViP Package which includes the following:

  • Tickets to all 4 main attractions (Personalised Santa Experience, Ice Skating, Observation Wheel and Illuminated Light Trail) – please note that under 3s are not permitted on the ice.
  • A reserved table in our VIP area, including a guest host, overlooking the Ice Rink for you to use throughout your visit. Fancy a bot of down time between attractions? Our VIP Area will also be showing a selection of family Christmas films.
  • Bottomless hot and cold drinks *Please note that alcoholic beverages are not included.*
  • One main meal per person, available from either our Ice cafe or one of our fabulous Winter Glow food vendors.
The Nice List Itinerary

The Nice List VIP Package has a start time of either 2pm or 3:30pm. Please see the itinerary for each time slot below: (please note that these times can vary slightly)

2pm Itinerary:

2pm – Arrive at Winter Glow and head straight to the Ice cafe where you will be greeted by your host and shown to your VIP table. Your host will take a drinks order, and give you a run down of your day. This is a great opportunity to explore our indoor Christmas market and other attractions.

2:40pm – Santa: Head on over to Santa’s Grotto and check in with one of our cheeky Elves before you start your exciting journey through our Winter Village to meet Father Christmas and decorate biscuits with Mrs Claus in our Personalised Santa Experience.

4pm – Ice Skating: It’s time to show off your skating skills! Full of Christmas cheer from your encounter with Santa, head on over to our Festive Indoor Ice Rink for your 4pm skating session, accompanied by a fabulous festive playlist. (We recommend arriving at our Skate Reception 10 minutes before your session starts to get your skates fitted).

5pm – Food: Fresh from the ice where you have no doubt worked up a hunger – it’s time to head back to your VIP table. You can choose anything from our Ice Cafe or Winter Glow food vendors, relax and enjoy one of our many Christmas films.

6pm – Giant Observation Wheel: It’s time to climb aboard your carriage and enjoy the sights of Winter Glow from the skies as you rode our 120ft Giant Observation Wheel.

6:30pm – Light Trail: Feet firmly on the ground? It’s time to experience the Winter Glow Illuminated Light Trail – “A Christmas Odyssey’ where you will find clues to help Jingle locate his missing Christmas Elves. Head to the Trail entrance where the entrance where the stewards will check you in.

Until 9:00pm – The night doesn’t end here, after you have completed our Illuminated Light Trail, you are welcome to head back to your VIP table and enjoy more drinks until 9pm, or perhaps you fancy another opportunity to explore our Christmas market and fairground attractions? 

Remember: Your drinks are bottomless as part of your VIP Package, so you can head back to your VIP Table at any point between attractions to fill up!

3:30pm Itinerary:

3:30pm – Arrive at Winter Glow and head straight to the Ice Café where you will be greeted by your host and shown to your VIP table. Your host will take a drinks order, and give you a run down of your day. This is great opportunity to explore our indoor Christmas market and other attractions. 

4:20pm –.Santa: Head on over to Santa’s Grotto and check in with one of our cheeky Elves before you start your exciting journey through our Winter Village to meet Father Christmas and decorate biscuits with Mrs Claus in our Personalised Santa Experience. (link to Santa page).

5pm – Giant Observation Wheel: It’s time to climb aboard your carriage and enjoy the sights of Winter Glow from the skies as you ride our 120ft Giant Observation Wheel.

6pm – Ice Skating: It’s time to show off your skating skills! Full of Christmas cheer from your encounter with Santa, head on over to our Festive Indoor Ice Rink for your 4pm skating session, accompanied by a fabulous festive playlist. (We recommend arriving at our Skate Reception 10 minutes before your session starts to get your skates fitted).

6:45pm – Food: Fresh from the ice where you have no doubt worked up a hunger – it’s time to head back to your VIP table. You can choose anything from our Ice Café or Winter Glow food vendors, relax and enjoy one of our many Christmas films.

7:30pm – Light Trail: Feet firmly on the ground? It’s time to experience the Winter Glow Illuminated Light Trail – ‘A Christmas Odyssey’ where you will find clues to help Jingle locate his missing Christmas Elves. Head to the Trail entrance where the stewards will check you in. 

Until 9:00pm – Your VIP table is reserved until 9pm, so you are welcome to enjoy more drinks until then, or perhaps you fancy another opportunity to explore our Christmas market and fairground attractions? 

Remember: Your drinks are bottomless as part of your VIP Package, so you can head back to your VIP Table at any point between attractions to fill up!

Pricing

Adults: £80 RRP – £91.75

Children: £65 RRP – £78.50

Under 3’s: £20 RRP – £32.50

Availability

Please note that tickets for our Nice List VIP Package are strictly limited, and are available every Saturday and Sunday between 26th November and 11th December 2022, as well as every day between 17th and 24th December (Half Term).

Available dates:

November 26th & 27th.

December 3rd, 4th, 10th, 11th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th.


The Star VIP Package

Perfect for those attending Winter Glow attractions – Ice Skating, Giant Observation Wheel and Illuminated Light Trail, minus the Personalised Santa Experience. This is a great way to kick-start your 2022 Christmas celebrations and includes:

  • Tickets to three of the Winter Glow attractions – Ice Skating, Giant Observation Wheel and Illuminated Light Trail. Please note that under 3’s are not permitted on the ice.
  • A reserved table in our VIP area, including a guest host, overlooking the Ice Rink for you to use throughout your visit. Fancy a bit of down time between attractions? Our VIP Area will be showing a selection of family Christmas films
  • Bottomless hot and cold drinks *Please note that alcoholic beverages are not included*
  • One main meal per person, available from either our Ice Café or one of our fabulous Winter Glow food vendors.
The Star Itinerary

The Star VIP package has a start time of 4pm and will have an itinerary as set out below: (please note that these times can vary sightly).

4pm – Arrive at Winter Glow and head straight to the Ice Cafe where you will be greeted by your host and shown to your VIP table. Your host will take a drinks order, and give you a run down of your day. This is a great opportunity to explore our indoor Christmas market and other attractions.

5:00pm – Ice Skating: It’s time to show off your skating skills! Full of Christmas cheer from your encounter with Santa, head on over to our Festive Indoor Ice Rink for your 4pm skating session, accompanied by a fabulous festive playlist. (We recommend arriving at our Skate Reception 10 minutes before your session starts to get your skates fitted).

6:00pm – Food: Fresh from the ice where you have no doubt worked up a hunger – it’s time to head back to your VIP . You can choose anything from our Ice Café or Winter Glow food vendors, relax and enjoy one of our many Christmas films.

7pm – Giant Observation Wheel: It’s time to climb aboard your carriage and enjoy the sights of Winter Glow from the skies as you ride our 120ft Giant Observation Wheel.

7:30pm – Light Trail: Feet firmly on the ground? It’s time to experience the Winter Glow Illuminated Light Trail – ‘A Christmas Odyssey’ where you will find clues to help Jingle locate his missing Christmas Elves. Head to the Trail entrance where the stewards will check you in. 

Until 9:00pm – Your VIP table is reserved until 9pm, so you are welcome to enjoy more drinks until then, or perhaps you fancy another opportunity to explore our Christmas market and fairground attractions?

Remember: Your drinks are bottomless as part of your VIP Package, so you can head back to your VIP Table at any point between attractions to fill up!

Pricing

Adult: £60 RRP – £69.10

Child: £45 RRP – £49.50

Under 3: FREE

Availability

Please note that tickets for our Star VIP Package are strictly limited, and are available every Saturday and Sunday between 26th November and 11th December 2022, as well as every day between 17th and 2nd January (excusing Christmas Day and Boxing Day).

Available dates include:

November 26th & 27th

December 3rd, 4th, 10th, 11th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 27th, 28th, 29th, 30th, 31st

January 1st, 2nd


Please note that tickets for both of our VIP Packages are strictly limited. While tickets are available for under 3’s to experience our Personalised Santa Experience, Illuminated Light Trail and Giant Observation Wheel, unfortunately Under 3’s are not permitted on the ice rink for Health and Safety Reasons.


How to Book

To book your VIP Package:

  • Choose your package from our ‘Nice List and ‘Star packages outlined above.
  • Head to our ticketing page (link here) and select ‘Book Now.’
  • Select the VIP package of your choice and click ‘Book Now.’
  • Select the number of Adult, Child and Under 3 tickets that you require.
  • Select the date of your choice (please see the availability calendars above to view when our VIP are available).
  • If selecting a ‘Nice List’ package, please choose your start time (either 2:30pm or 3pm). Please note that all ‘Star’ VIP Packages start at 4pm.
  • Go to your basket and select the ‘Checkout’ option.
  • Fill out your details. If you are visiting Santa, at this point you will be asked to fill out some information about each child (name, age, interests/hobbies/achievements) for our cheeky elves to pass onto him.
  • Checkout. You will receive a Confirmation Email with your E-ticket which you will need to bring with you on the day. In the meantime, our helpful elves will sort out all of your additional attraction information, which will be given to you on the day.


Santa Experiences, Santa's Grotto, Personalised Santa Experiences, Father Christmas
Ice Skating, Christmas Activity, Family Activity, Christmas Ice Rink, Festive Ice Rink, Ice Rink Worcestershire, Family Skating
Illuminated Light Trail, Light Trail Installation, Christmas Light Trail, Light Trail, Light Trail, Light Trail West Midlands
Giant Observation Wheel, Big Wheel, Family Day Out, Christmas Events
Ice Skating, Christmas Activity, Family Activity, Christmas Ice Rink, Festive Ice Rink, Ice Rink Worcestershire
Illuminated Light Trail, Observation Wheel, Christmas Light Trail, Family Day Out
Illuminated Light Trail, Light Trail, Christmas Light Trail, Dog Friendly Light Trail, Light Tunnel, Light Trail Worcestershire, Light Trail West Midlands.
Winter Glow Food, Street Food Vendors, Street Food Market, Festive Food, Family Day Out, Food Market Malvern, Food Market Worcestershire

Our FAQs page features lots of helpful information about all of our attractions. Please Contact Us if you have any other questions.